J & J Systems

Introduction

Now in our 16^th year of trading J & J Systems is an experienced IT service provider based locally in Herne Bay, covering the whole of Kent and the South East with our engineers and comprehensive Support desk service.

Our primary focus is on complete IT systems support for small to mid size businesses. We offer a fully outsourced IT service suite which includes monitored hardware, servers & workstations along with remote & onsite support. The package includes preventative maintenance, both on and off site, coupled with our monitoring service this gives us an opportunity to capture issues prior to them becoming serious problems. We apply security patches and updates to operating systems and office products on a regular and on-going basis to ensure that application issues are avoided, often these are carried out overnight.

The last few years have seen some changes to the IT world & how we offer various services to optimise our clients’ ability to work along with creation of excellent Disaster Recovery strategies for small businesses.

The End of Life of Microsoft XP and Small Business Server 2003 has reinforced our evaluation of the market offerings for secure and robust systems.

Our services include Hosted Email / Hybrid Servers

Server Online Backup

We also employ a cloud backup to our own secure servers which provides adequate security in the event of a site disaster and to satisfy insurance requirements.

Premium Maintenance Cover

The Premium Maintenance included covers installation of all security patches and operating system updates. There are unlimited callouts in the event of hardware or operating system or MS Office issues – but if the machine is not rented then the replacement cost of hardware is not covered, but the support both remote & telephone support in addition to the onsite time is included along with much more.

Sentinel Managed Anti-Virus Solution

The Premium Support contract offers the simple addition of Anti-Virus software and malware protection which is managed remotely by our systems, providing alerts straight to our offices if a virus attacks your system.