Is your network already at breaking point?
Regardless of the size or sector of your business, technology lies at its heart, keeping all departments running. It is only set to become more important as bring your own device (BYOD) and paper-free environments become common.
Picture a business in which employees are using their own mobile devices and where most information is in digital form. The sudden rise in employees logging on to the wireless network with different devices will have an impact across the network.
As there are more devices and more users, there will be more network traffic. This can cause congestion, leading to performance bottlenecks and downtime.
With more data being consumed and produced, storage and backup demands increase. And as the IT highways get busier, more monitoring may be needed to ensure rogue users are blocked and risks are avoided.
Is your IT infrastructure ready for these challenges? Here's how to be prepared:
Make sure your wireless access points are in positions that optimise performance, but watch for interference. Headsets and phones can interfere if they operate on the same frequency.
If your business has more than one office, you can reduce costs by looking into solutions that deploy wireless networks across sites but are managed centrally.
It's important to plan for peaks in activity. Creating a network that can automatically balance the traffic load will help everyone keep working smoothly.
The speed of your company network is limited by its slowest component. For instance, if you have cables which can transfer data at 1Gbps (gigabits per second), make sure your network switches can support this speed too.
If your network has to handle a large amount of traffic, you may need to look into cabling and equipment that can handle 10Gbps.
Allowing users to connect to your network using any device, from any place, at any time requires 24/7 monitoring.
Traffic coming from and to the internet needs to be checked and filtered. You can regulate and restrict access to services using a firewall, but it's also important to have virus, spam, web and email content filters.
Networks are converging, so the same wires handle everything. For instance, many companies are replacing their traditional phone systems with VoIP technology that routes telephone calls over the internet.
It's really important to think about these needs when planning your network, because consolidating your network traffic will help keep a lid on operating costs and make it easier to manage.
The amount of data we create is doubling every two years. As paper-free working grows in popularity, it's important you can store, manage and retrieve data easily - but it's also important to protect that data from unauthorised access.
Network disruptions can occur too, so you need a network that's resilient, with minimal risk of downtime.
Giving employees the ability to use technology flexibly is important, but you must be careful not to ignore or underestimate the wider implications of introducing BYOD and paper-free environments.
To have the best possible chance of success, do your homework and make sure you're prepared.
Jonathan Hallatt is regional director of UKISA at NETGEAR.
Computer networks are complex things. But if you want to get beyond the ‘I plug it in and it works’ stage, it’s worth knowing a little about the Seven Layer OSI Model. It’s always good to have a bit of basic knowledge when dealing with IT suppliers too.
The Seven Layer OSI Model was created in the 1970s as an open standard for all networks and applications that exchange data. Since then, technology has changed a lot, so you will find that many books and articles on the subject contradict each other to some extent.
These days, it’s common for some of the layers to be blended together, but the principles of the Seven Layer Model do still stand.
You can think of the seven layers in the Model as different stages of a production line. At each stage, something is done to the data passing through the network that gets it ready for the next. The seven layers are:
The OSI model is one of those important things that sits behind everything on any network. It provides a structure so the internet can function. Without the OSI model it would have been nearly impossible to connect networks together. We just wouldn’t have the internet as we know it today.
It aims to break down all network communications into smaller elements that are easier to create standards around. With these standards in place any IT developer - especially those involved in networking – can work to the same framework.
This means that a developer working for Facebook doesn’t need to know how the physical network cabling is laid, nor how an ISP routes its data. As long as everything sticks to the OSI Model’s standards, it’ll work fine.
David Barker is technical director and founder of 4D Data Centres, the green colocation and connectivity supplier.
“We have gone from a world that was connected, to a world that is hyper-connected” – Tom Friedman, author and New York Times foreign affairs correspondent.
The idea of a traditional office space is changing quickly. We are no longer confined to our desks and as such more and more people are working from locations that are far more convenient.
The hyper-connected world that Tom Friedman refers to is allowing us to talk 24/7 to people all over the world. Business does not switch off in the evenings or weekends, in our hyper-connected world we are talking to and working with people all over the world at all times of day and night regardless of where you are, be it the office, home, Starbucks or a hotel reception.
The reason that we can work anywhere, anytime, is thanks to the developments in cloud computing. In most cases, on-premises hardware limits a business to a physical office space and if the hardware has an issue then business is heavily impacted. The majority of hosted IT services now offer 99.99% uptime with inbuilt resiliency so that if there is an issue, a backup machine is on hand to take the workload and your business operation is not affected.
Being able to access your business information online opens up huge possibilities. Many of the benefits are in areas that are often overlooked. Job satisfaction can be greatly increased if your employees can work one day a week from home. This allows them to cut out commuting time and spend more time with their family and friends.
Working from a location of your choice can greatly increase productivity thanks to the reduction of involuntary distractions (meetings, colleagues wanting to engage in chit-chat, managers asking for updates when you’re in mid-flow).
Expand your employee and partnership horizons. By having hosted IT services you can look beyond the local pool of potential employees and partners. With cloud computing you can have employees all over the world connecting to a central space to work from which opens exciting opportunities for business owners of all sizes.
The world is changing fast and traditional views of work life are changing with it. If your business is not looking at allowing its employees to work anywhere, anytime and your competitors are then they will have access to the best talent and be a more attractive place to work.
Now is the perfect time to begin to look at what cloud computing can do for your business and how you can ensure you stay ahead of the competition.
John Lissenden is business development manager at Fasthosts Internet Ltd. John is an expert in helping businesses find a money-saving IT solution, and advises on cloud computing and virtualisation.