How to introduce homeworking
- 1 Plan a pilot scheme; consider offering selected employees the option of homeworking, or introducing part-time homeworking.
- 2 Identify jobs which are suitable for full or partial homeworking: consider how much the employee needs to be in the company's premises.
- 3 Confirm that the work can be carried out, without creating a nuisance for neighbours or requiring planning permission.
- 4 Consider whether individuals have the right attitude and skills, for example, time-management, self-motivation and communication skills.
- 5 Organise any training required; plan how you will involve the homeworker in future training and development activities.
- 6 Identify the requirements for a home office such as a reasonable working environment, a laptop or tablet computer, a smartphone — for occasions when the employee is out and about — and office furniture.
- 7 Plan the employee’s communications: how will email and the internet be used? Who will arrange and pay for a broadband connection? How will phone calls and emails be re-routed? Will you use instant messaging services and collaboration tools to facilitate communication and team working between you and the employee?
- 8 Arrange access to the software, files and data that the employee needs to work effectively. Will the employee have access to your server via a virtual private network? Or, will the employee use cloud-based software and services?
- 9 Consider any security issues: for example, protecting valuable equipment, data and confidential information.
- 10 Arrange any additional insurance required.
- 11 Carry out a risk assessment: identify the potential risks and who could be affected, take steps to minimise or remove the risks and record your findings.
- 12 Provide guidance on health and safety: for example, seating and furniture layout, lighting and testing of electrical equipment.
- 13 Advise homeworkers to ensure that the home office retains some residential use (eg as a spare bedroom) to avoid business rates and tax problems.
- 14 Agree any modifications to employment contracts: for example, covering working hours, responsibilities for equipment, and additional expenses.
- 15 Agree clear performance targets and standards which you can use as the basis for managing the homeworker.
- 16 Keep in touch on a daily basis, and arrange regular face-to-face meetings; include the homeworker in company social events.
Cardinal rules
Do:
- ensure that homeworkers have the right attitude and skills
- provide guidance on creating an appropriate home office
- use technology effectively
- agree clear performance targets and standards
- Communicate on a daily basis
Don't:
- let homeworkers become isolated
- allow skills and performance to deteriorate over time
- rely on existing domestic insurance