Keeping mobile devices secure

From making and receiving calls to checking email, browsing the internet and even editing documents, business mobile phones have more capabilities than ever

However, this enhanced productivity comes at a cost. The risk of company data loss via mobile devices has dramatically increased. Phones can easily be lost or stolen, so you need to protect the business information stored on them.

Understand mobile security

Educating your staff is the first step in preventing malicious attacks. Your employees must understand what threats are out there and how to prevent them.

Follow these five key tips to keep your business mobile phones secure:

1. Focus on protecting the information, not the devices. Although mobile phones can be expensive, the data you have stored on them is probably worth much more. Take a step back and look at where your information is being stored (a risk assessment can help), then focus your protection on those areas.

2. Encrypt data on mobile phones. The information stored on your mobile phones can include key telephone numbers, important messages and emails. To keep it safe, scramble it with encryption. This ensures that even if the mobile phone gets lost or stolen, a thief will be unable to access the information. Some mobile phones can encrypt data as standard. Others require special applications - ask your IT supplier for details.

3. Use mobile security software. For maximum security, treat business mobile phones as if they were computers in your company. That means installing security software - like Symantec’s Mobile Security for Android and Windows-based mobile devices. This will keep you protected from mobile phone viruses (which are rare, at least at the moment), and – more importantly – can prevent guard against spam and other threats.

4. Make sure your IT policies include mobile phones. It’s all too easy to overlook mobile devices when writing your security policy. Importantly, make sure all your staff protect their phones with strong passwords. If a mobile phone is lost or hacked, this will help keep the information on it secure.

5. Be careful with Bluetooth. Many mobile phones come with Bluetooth switched on by default. This enables people nearby to pick up that phone’s Bluetooth signal and – potentially – connect to it. Turn it off if you don't use it – or enable the security functions, so strangers can’t connect to it.

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